Support & Servicing
Maximise Productivity with Next Tech Group’s Support Services
Welcome to Next Tech Group’s support page, where we are committed to providing you with the highest quality support and servicing for your office equipment. Our dedication ensures that your office photocopier, communications and other services operate efficiently, minimising downtime and maximising productivity.
Our Commitment
Customer Satisfaction Focus
At Next Tech Group, customer satisfaction is our top priority. We strive to exceed your expectations by providing exceptional support and service. Building long-term relationships based on trust and reliability is key to our approach, ensuring a seamless experience with our products and services.
Our service
Prompt and Qualified Support
We pride ourselves on delivering prompt and qualified support to address any issues you may encounter with your office equipment. Our experienced technicians are trained to handle a wide range of problems, ensuring your office photocopier, communications and other services are delivering value. We understand the urgency of maintaining productivity and are committed to providing swift, dependable service.
Skill Development and Tools
To maintain our high service standards, we invest in the ongoing development of our technicians’ skills and our IT infrastructure. This commitment ensures our support team is equipped with the latest knowledge and tools to provide top-notch service. Whether troubleshooting a problem or performing routine maintenance, you can rely on our expertise.
Paul Spencer – Service Manager
Next Office Tech
Brendan Dodd – Service Manager
Next Com Tech
Training and User Support
Comprehensive Training Solutions
Effective use of office equipment is essential for maximising productivity. At Next Tech Group, we offer comprehensive training solutions to ensure you and your team are proficient in using your office photocopier and other technologies. Our training programmes are designed to help you understand their features and capabilities, empowering you to achieve optimal results.
Customised Training
We recognise that every business and every school has unique needs. Therefore, we offer customised training solutions tailored to your specific requirements. These personalised training sessions provide the support and guidance needed to fully utilise your office equipment, enhancing user experience and satisfaction.
Performance
Preventative Maintenance
Regular maintenance is vital for the reliable performance of your equipment. Our maintenance services are designed to reduce downtime and extend the lifespan of your devices. By conducting routine checks and servicing, we proactively prevent potential issues, ensuring your office operates smoothly.
Our support team is ready to assist you with any queries or issues. We are committed to providing you with exceptional service.
For more information about our products and services, visit our pages on Multifunction Devices, Printing Solutions, Communications Solutions and About Us.
At Next Tech Group, we are dedicated to ensuring your office equipment performs at its best, supported by our comprehensive and reliable service offerings.
How we work with you
Our aim is to understand your needs in order to provide outstanding service and cutting-edge technology. Whether it’s networking new office equipment or providing healthcare solutions at home, we’re here to help.
We will work with you to review the effectiveness of your technology and keep you up to date.
